WHAT WE OFFER...
24X7 TECHNICAL SUPPORT
Continuous human response to customer assistance:
- Phone support
- Email Response
World-class technical support methodology:
- Problem tracking, reporting, statistics and analysis
- Problem resolution
Managed Services provide organizations with business-focused services that optimize operations, manage risk and deliver measurable value from technology, providing Proactive Services.
- IT Monitoring Services
- Network Device Management
- Managed Remote Access
- Consulting, Audit & Professional Services
- Project Management
- Analysis of Requirements
- Network Design
- Systems and Technology Integration
- Site Surveys and Audits
- Technology Staging and Deployment
- Acceptance Test
The teams are involved early in the project to help define the scope of works, roles and responsibilities and plan the project with the customers. Makes recommendations for solutions to project issues in a timely manner guiding the project team to make the right decisions.